1. Website Use

By accessing or using https://vevolora.shop, you agree to use the website for lawful purposes only and in a way that does not interfere with the security, operation, or availability of the site.

2. Product Information

We work to present product descriptions, images, colors, sizes, and details as accurately as possible. However, product color may vary slightly due to lighting, screen settings, photography, and product batches.

3. Orders

After placing an order, you will receive an order confirmation email. Order acceptance is subject to payment approval, product availability, fraud screening, and fulfillment review.

4. Processing & Shipping

Orders are usually processed within 1–3 business days. Total delivery time may range from 6–28 days depending on shipping method, destination, carrier handling, and local delivery conditions. Standard shipping usually takes 8–28 days, while VIP expedited shipping usually takes 6–14 days after shipment.

5. Returns & Exchanges

For hygiene and product integrity, eligible items must be unused, unworn, unwashed, unaltered, undamaged, with lace uncut and original packaging included. Please contact service@vevolora.shop before returning any item.

6. Payments

Available payment methods are shown at checkout. Payments are processed through secure third-party payment providers. VEVOLORA does not store your full payment card details.

7. Promotions

Discount codes, coupons, and promotional offers may be subject to expiration dates, product restrictions, minimum order values, and non-combinable terms. Promotions cannot be guaranteed after an order is placed.

8. Contact

For questions about these Terms, contact us at service@vevolora.shop.