Shipping policy
Last updated: {{ last_updated }}
Thank you for shopping at {{ shop_name }}. This Shipping Policy explains how we process and ship your orders.
Order Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after you receive your order confirmation email. You will receive a separate notification when your order has shipped.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times are as follows:
- Standard Shipping: 5-10 business days
- Expedited Shipping: 2-5 business days
Delivery delays can occasionally occur due to circumstances beyond our control, such as carrier delays or weather events.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing a tracking number that you can use to check its status.
International Shipping
We currently ship within the United States. If international shipping becomes available, any customs fees, taxes, or duties charged upon delivery are the responsibility of the customer.
Lost or Damaged Packages
{{ shop_name }} is not responsible for items lost or damaged during transit. If your order arrives damaged, please contact the shipping carrier to file a claim and reach out to us at {{ email }} so we can assist you.
Contact Us
If you have questions about shipping, please contact us at {{ email }}{% if phone != blank %} or by phone at {{ phone }}{% endif %}{% if address != blank %}, or by mail at {{ address }}{% endif %}.