Order Processing

Orders are usually processed within 1–3 business days after payment confirmation. Processing time includes order review, product preparation, quality checking when applicable, packing, and handoff to the shipping carrier.

Estimated Delivery Time

Total delivery time includes processing time plus shipping time. Delivery time may vary based on destination, carrier handling, local delivery conditions, holidays, weather, customs inspection, and other factors outside our control.

Shipping Methods

Standard shipping usually takes 8–28 days after shipment. VIP expedited shipping usually takes 6–14 days after shipment. The available shipping options may be shown at checkout depending on your location and order details.

Tracking Information

Once your order ships, tracking information will be sent to the email address used at checkout. Tracking updates may take 24–72 hours to appear after the shipping label is created.

Address Accuracy

Please make sure your shipping address is complete and accurate before placing your order. If you entered the wrong address, contact us immediately at service@vevolora.shop. Once an order has shipped, address changes may no longer be possible.

Delayed or Lost Packages

If your tracking has not updated for an extended period, or if you believe your package may be delayed or lost, please contact us with your order number and tracking details. We will help review the issue with available carrier information.

Contact

For shipping questions, email service@vevolora.shop.